FAQ's

How long does shipping take?

As much as we want you to enjoy your order right away, shipping usually takes 2-4 weeks.  As a global supplier, we import from suppliers all over the world to make sure you get the best product and material possible! (Don't forget, it undergoes customs.)

Do you ship internationally?

Yes we ship internationally! It usually takes 2 - 6 weeks to arrive in your country however, in some instances, delivery may be delayed depending on your country's customs. Intimaze will not be responsible for the following fees/charges: customs fees, import duties, taxes, and any other charges that may apply. It is the responsibility of the customer to pay for any charges, even if the shipment is refused upon delivery.

What currency is listed on products sold in the store website?

Intimaze is a United States based company. All price values are displayed as US Dollar. You can use an online exchange rate converter to see another country''s currency. Most credit card issuers charge currency conversion fees for foreign purchases made with their credit card, debit, and check cards. Intimaze is not responsible for these fees. The conversion fees are an agreement between you and your financial institution. You would need to contact your credit card issuer to confirm what the rate is.

How do I cancel my order?

Order cancellation should be within 24 hours after placing it. After this time frame all orders are forwarded to our global suppliers hence making them final.

How much does shipping cost?

Shipping cost or postage varies for each area. To find out how much it costs for yours, please go through the checkout process. Put in your shipping address and our system will immediately calculate this for you. (Don't worry, this goes before payment.)

What are my payment options?

We make sure to always provide you with all options possible. You can place your order with credit cards (Mastercard, AMEX, VISA, etc.), PayPal, Apple Pay, and Google Pay.

Where are you located?

Our main office is at Miami, FL.